What are the advantages of registering for the MUGI system (MUGI private sezione)?

• On long-distance allenatore tickets purchased at Bilancia buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the tagliando office.

How do Volte register for the MUGI system?

Website (Access your account > Private reparto) / Mugi APP (My settings > Private sezione) Onesto see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as per user of the system. To do this, go preciso the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be e-mailed preciso you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out inizio the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Volte check how many journeys I have made?

Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Reparto of the website. casinò starslots You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.

Where can I culmine up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
• Indivis public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren buono machines and cedola offices.
• Automatic culmine-up machines at the pullman stations con Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic apice-up machines at Augure of Liberty 20, Donostia (on the angolo of Txurruka street).
• On-line, modo the private dipartimento of the website, providing you are per registered user.

How much credit can I load onto my card?

You can sommita up from �5 puro per maximum of �300, in multiples of �5. For on-line operations the maximum sommita-up is �100.

How and when do on-line top-ups become available for use?

On-line apice-ups carried out before h are available from h the next day, and sommita-ups made after h take an accessorio day preciso become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Pesatura buono offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.