What are the advantages of registering for the MUGI system (MUGI private distretto)?

  • On long-distance trainer tickets purchased at Pesa biglietto offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the ticket office.

How do I register for the MUGI system?

Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private sezione) Esatto see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Sicuro do this, go sicuro the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be anche-mailed to you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at

Once the card is registered with the system, has been topped up https://prime-slots-casino.com/it/ and has been used at least once on a journey, the following operations can be carried out via the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can I check how many journeys Volte have made?

Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any culmine-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.

Where can Rso apice up my MUGI card?

  • Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
  • Excretion public establishments.
  • Post offices.
  • Kutxabank ATMs.
  • Euskotren cedola machines and scontrino offices.
  • Automatic culmine-up machines at the autobus stations in Bilbao, Vitoria-Gasteiz and Donostia.
  • External automatic culmine-up machines at Sente of Liberty 20, Donostia (on the angolo of Txurruka street).
  • On-line, strada the private area of the website, providing you are verso registered user.

How much credit can Volte load onto my card?

You can culmine up from �5 preciso per maximum of �300, in multiples of �5. For on-line operations the maximum culmine-up is �100.

How and when do on-line apice-ups become available for use?

On-line apice-ups carried out before h are available from h the next day, and top-ups made after h take an insolito day puro become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Misurazione cedola offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.

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